Recall date: 10/01/2025
[PRODUCT RECALL - WOOLY COMFORTER - 848 5009]
We inform you that part of the stock of comforters sold from January 2024 is non-compliant. Indeed, the head of the comforter comes unstitched at the back, causing a loss of stuffing and therefore a choking hazard.
As a safety measure, we ask customers to stop using this product and send proof of destruction in order to proceed with a refund.
For any return or refund procedure, the company Novatex is available to answer consumers' questions by email at contact@novatex.fr or by phone at 04.56.42.04.43 from Monday to Friday from 8:30 AM to 12:30 PM and from 1:30 PM to 4:15 PM.
We thank you for your understanding.