Personal Data Protection 

Any processing of Personal Data concerning you is carried out in compliance with the applicable legal provisions in this matter. 

1-1 What Data is collected?

As part of the operation of the website www.troiskilossept.com, NOVATEX may collect personal data. This data is processed in accordance with the purposes intended at the time of collection. They are stored under conditions aimed at ensuring their security and confidentiality.

The data we may collect can include your so-called personal data, in that they allow you to be identified as a particular person. We collect in particular your surnames, first names, addresses, email address, password, first names and date of birth of your children, expected date of delivery if applicable, relationship, etc. But also: history of your orders, delivery incidents, exchange of emails and complaints.

Some data collected does not allow us to identify you directly, such as your Navigation Information. We don't necessarily know which Terminal you are using, or who you are at any given time. This Navigation Information mainly concerns the IP (Internet Protocol) address of the Terminal connected to the Internet when placing an order, the date and time of the last connection of a Terminal to our Site, the URL of the Internet page from which the Terminal accesses our Site, the URL of the Internet page accessed by the Terminal consulting our Site, the type of operating system used by the Terminal, the type and version of the browser software used by a Terminal, the language of use of the browser software used by the Terminal, the identifier and content of a cookie file stored by us in the Terminal, the number of pages viewed, the number of visits to the Site and the Application.

The mandatory or optional nature of the data is indicated to you during collection by an asterisk.

1-2 When is your Data collected?

We collect your data especially when you create your account, subscribe to the newsletter, place an order on the site, browse the site, participate in a game or contest, or when you contact Customer Service or our online chat service.

When placing an order on the Site, or after providing your personal data on the site, you may also be informed of site offers in the form of newsletters. If you no longer wish to receive these offers, you can inform us at any time by mail or email ("Contact" section of the Site) or via the unsubscribe link at the bottom of the received newsletter. Your request will then be processed within a maximum of 24 hours (working days).

1-3 For what purposes is your Data used?

The collected data is necessary for the management of your order and our commercial relationships. The data is used by our internal services for processing your order, to fight against fraud, to personalize the display of the site or to offer you commercial operations based on your preferences.

We also perform audience measurements using the collected navigation and connection information.

1-4 Is your Data shared with third parties?

The data collected on the website www.troiskilossept.com are intended for Novatex, responsible for or processor of the processing and may be transmitted, within the limits of their authorizations, to entities contractually or statutorily linked to Novatex as well as to professional organizations.

They may also be processed by our partners, subcontractors, service providers to ensure the accomplishment of tasks necessary for the execution of orders, ensure the delivery of goods and the realization of services.

The subcontractors in question are subject to an obligation of confidentiality and can only use your data in accordance with our contractual provisions and applicable legislation

Here is a non-exhaustive list of our service providers: 

1-5 Hosting of your Personal Data

Your Personal Data is stored on secure servers located in France.

1-6 Your rights

In accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify, and object to data concerning you with NOVATEX.

You can exercise this right by sending us a letter to the following address:

NOVATEX

https://pro.troiskilossept.com/en/

56 route du Bief du Moulin

73470 Novalaise

or by email to info@novatex.fr

or via our online contact form (choice of subject: account deletion)

or directly from your customer account by clicking on the "export my customer data" block

For any information on the protection of Personal Data, you can also consult the CNDP website at www.cnil.fr